How Do Hotel Payment Platforms Work, And Why Do Travel Agencies Use Them?

Streamlined hotel platforms have emerged to make business operations easier for agencies. The ease of booking and confirming reservations not only encourages customer loyalty but reduces the costs of marketing outreach. Customers also benefit from the convenience of booking directly through their agents. 

When a streamlined hotel platform is not used, agencies are susceptible to missing out on commissions they rightfully deserve. They miss out on about 20% yearly by relying on alternative approaches for bookings. Thankfully, hotel payment platforms have changed the game entirely for hotels and agencies. 

Now, with automated and real-time processing, hotels and agencies can build trust with their customers more efficiently. The best part? Agencies are paid what they’re actually entitled to. Read on to learn how hotel payment platforms work, why they’re used for travel agencies commission, and more. 

Use Hotel Payment Platforms To Get Back What Was Lost In Previous Travel Agencies Commission

The mission behind hotel payment platforms is to reduce friction and increase sales for hotels and agencies. Numerous hidden costs of hospitality result in unpaid travel agencies’ commissions every year. While this is happening, intermediaries are making more than $310 billion in revenue. The use of hotel payment platforms aims to rebalance the scales to ensure that agencies are getting paid in travel agencies commission what they deserve, all while reducing marketing costs and making life easier for their customers. 

For Security And Monitoring Of Incoming Payments 

Hotel payment platforms utilize real-time reporting to keep track of funds as they occur. Now, agencies can track their travel agencies’ commissions at every stage of the process, keeping everything secure and contained in one automated system. 

How Hotel Payment Platforms Work 

The way in which hotel payment platforms work can be further simplified into the following four steps: 

  1. First, the agent invites their client to book their reservation on the hotel payment platform. The client creates a digital wallet used to submit their payment. 
  2. Next, the hotel sends an authorization after receiving the wallet. 
  3. Then, the client is sent an authorization to approve with a click. 
  4. Once the client completes checkout, payment is divided evenly between the agency and the hotel.

Additional Features Add To The Experience 

For the above steps, proprietary software is used to ensure that fraudulent transactions are not taking place, keeping business and revenue protected. A client’s identity is verified using a multi-layered system containing advanced security and machine learning. Customers are allowed to ask for their data to be reconciled, deleted, and downloaded. All of these additional features add to the security and cost reductions of the experience for both the business and the consumer, including checkout flow and data collection.

Also Read : 5 Tips to Encourage Questions and Feedback During a Presentation

Protect Business Relationships And Secure Funds With Hotel Platforms 

Using digital solutions like hotel payment platforms gives hotels and travel agencies more control over their bookings and travel agencies’ commissions. Providing the customer with a direct booking experience protects and encourages positive customer relationships and secures funds for all parties involved.